Roma Designer Jewelry will gladly accept jewelry purchased from our website for return or exchange in the U.S. if returned in sellable condition within 90 days, accompanied by a sales receipt.
A refund will be credited back to the original method of payment used to make the purchase. Gift recipients are entitled to a non-refundable merchandise credit.
All products purchased through our affiliates are subject to a 30-day return policy.
To return or exchange your jewelry, please contact firstname.lastname@example.org to initiate the process.
You will be required to send the item(s) to Roma Customer Service and include your name, contact information and detailed instructions as to what you’d like to exchange and/or return and original printed sales receipt.
Manufacturer warranty for online purchases is applicable to any defect in material or craftsmanship. Please contact customer service with returns, exchange
Please contact customer service for help with returns, exchanges, or manufacturer warranty questions.
Returns may be sent to our Customer Care Center at:
Roma Designer Jewelry
Attn: Customer Service
335 W State St Suite A
Eagle, ID 83616
Most returns/exchanged are processed within ten days of receipt. We will send you an email confirming that your return or exchange has been processed. Jewelry purchased through other retailers are subject to that retailer’s return/exchange policies and should be contacted directly.
If you have any questions please contact us at:
phone: (208) 888-6388