Roma Customer Satisfaction Guarantee
ROMA'S CUSTOMER SATISFACTION GUARANTEE
Our philosophy is simple: provide a world-class customer experience and you will attract and keep the business of world-class customers.
- When you register your jewelry purchase with Roma, you automatically receive our VIP Customer Service Satisfaction Guarantee.
- We guarantee your satisfaction on every piece of jewelry we sell and will exchange or refund your purchase price if you are dissatisfied for any reason.