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Roma Customer Satisfaction Guarantee

ROMA'S CUSTOMER SATISFACTION GUARANTEE

Our philosophy is simple: provide a world-class customer experience and you will attract and keep the business of world-class customers.

  • When you register your jewelry purchase with Roma, you automatically receive our VIP Customer Service Satisfaction Guarantee.
  • We guarantee your satisfaction on every piece of jewelry we sell and will exchange or refund your purchase price if you are dissatisfied for any reason.